Kaukauna Utilities is looking for a detail-oriented and organized Billing Specialist to join our Billing and Customer Service Team. This role handles utility billing and customer service tasks, including maintaining customer accounts, monitoring AMI electric and water meters, preparing bills and adjustments, and managing accounts receivable and collections.
Work involves preparation and adjustment of monthly utility bills and accounts receivable related functions, preparation of delinquent notices, as well as answering questions from customers regarding account balances, move in/move outs, payment arrangements, and billing concerns.
We’re looking for someone with an Associate degree in Accounting. One to two years of experience in accounting applications, including a computerized accounting system, with a working knowledge of computerized spreadsheets and word processing programs; OR any combination of education and experience that provides equivalent knowledge, skills and abilities.
This is a great opportunity to join a supportive team and play a vital role in ensuring smooth and efficient utility billing operations. If you thrive in a detail-driven environment and enjoy working with numbers and customers, we’d love to hear from you!
Additional information and where to apply can be found on the Kaukauna Utilities website https://www.kaukaunautilities.com/about-ku/careers/